Frequently asked questions

Yes. They are usually included as ‘extras’ to your health insurance policy. The terms of your cover will clearly state what you are, and are not covered to claim a rebate for.

Yes, depending on your circumstances and entitlements.

Absolutely. Acupuncturists, TCM practitioners and all natural therapy providers, medical doctors and dentists etc are regulated by the Australian Health Practitioner Regulation Agency (AHPRA).

At your first consultation you will be asked questions that guides the practitioner in treating you as a whole person. The questions will be about pain, sleep, appetite, thirst, bowels, urine and for women, menstral cycle. The practitioner will feel your pulse and examine your tongue to evaluate your state of Qi and will get a feel for your emotional condition. The health assessment takes around 30 minutes and extensive notes will be taken. Following the assessment you will begin with an initial treatment that lasts approximately one hour. Subsequent appointments will be focused on treatment and how you are responding to it. Follow up appointments are usually 1 hr long.

Yes. Initially visiting our clinic we will ask you to note down if you are taking any medications or are undergoing other therapies elsewhere. Your practitioner will be able to inform you if there are any contraindications – particularly with regard to Chinese herbal medicine.

You will feel the needles but it doesn’t hurt. Often people describe a warm feeling or a slight tightening feeling at the point location where the needle is. Sometimes a muscle will flutter, but it’s painless.

Yes. Acupuncture needles are factory sterilised and sealed and used only once.

Yes, acupuncture can benefit children and our practitioners are qualified to work with children and have the relevant clearances required by law for working with children.

This will depend on your individual circumstances – everyone is quite different in that respect. Probably the easiest way to answer this question is with a simple hypothetical example. If you had a decent massage with a qualified massage provider, the effects are instant and maybe last until the next morning, when after a sleep you’re pretty much back to ‘normal’. In contrast, the beneficial effects of acupuncture and associated treatment techniques are usually reported to have a lasting effect for the week. So, in essence, the message is that you would notice a comparative difference in lasting effect, but it is specific to individuals and cannot be categorically stated.

You don’t prepare them, we do! The herbs supplied by Fairwater Health and Wellness are in the forms of concentrated granules / powders, capsules or black coated pills. They are usually taken orally. The powders can also be used topically if combined with other substances to make a paste, or as a foot soak or bath soak (for very young children).